FAQ
Frequently Asked Questions
Is this true to size?
Yes, our pieces run true to size. If you're between sizes or prefer a looser fit, we recommend sizing up.
How long does shipping take?
Orders are processed within 1–3 business days. After that, Standard shipping takes 3–5 business days, and Express shipping takes 1–2 business days. Shipping is free on Standard orders over $70.
Can I return or exchange an item?
Yes. You have 14 days from delivery to return or exchange, as long as items are unworn, unwashed, and have tags attached. See our full Refund Policy for details.
Do you offer international shipping?
Not yet — we currently ship within the United States only. We're working on expanding, so stay tuned.
How do I know my order went through?
You'll receive an email confirmation immediately after checkout, followed by a shipping confirmation with tracking once your order ships.
What if my item arrives damaged or wrong?
Contact us within 7 days at curatedbyafricanicon@gmail.com with photos, and we'll arrange a replacement or refund at no cost to you.
How do I contact you?
Reach out anytime at curatedbyafricanicon@gmail.com — we typically respond within 24–48 hours.